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Web-based helpdesk software that helps you manage all your communications from a single point

Bugzilla

Bugzilla
Bugzilla

Bugzilla is a Web-based general-purpose bugtracker tool originally developed and used by the Mozilla project. Released as open source software by Netscape Communications in 1998, Bugzilla has been adopted by a variety of organizations for use as a defect tracker for both free software and proprietary products.

Bugzilla features:

  • Optimized database structure for increased performance and scalability
  • Excellent security to protect confidentiality
  • Advanced query tool that can remember your searches
  • Integrated email capabilities
  • Editable user profiles and comprehensive email preference
  • Comprehensive permissions system
  • Proven under fire as Mozilla's bug tracking system