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Web-based helpdesk software that helps you manage all your communications from a single point

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus X X X X X
ManageEngine ServiceDesk Plus

ServiceDesk Plus is a 100% web based helpdesk software, that adheres to ITIL best practices and provides an integrated solution for your IT Service support. The solution comes in 3 editions charged only for the technicians and assets used. This can be implemented in days on any server platform.

ServiceDesk Plus will help you:

  • Get automated ticketing procedure and the least resolution time for closing the tickets.
  • Track software usage, software license violation and other assets with a robust CMDB, thereby reducing your cost and risks.
  • Create your Purchase orders and maintain the Contracts of each of your assets without forgetting to renew them or procure loaned out assets.
  • Generate reports pertaining to any issue and save it in any format for future reference.
  • Get a helpdesk software that releases service updates every month and releases 2 major releases every year fulfilling customer demands