Monitoring IP devices using ActiveXperts SNMP GET

Monitor computers and devices using SNMP GET
    Figure 1: ActiveXperts Network Monitor SNMP GET Check

ActiveXperts solution to monitor devices using SNMP

SNMP means: Simple Network Management Protocol. The SNMP GET message allows the Network Monitor Engine to request information about a specific variable on a remote computer or device. The agent, upon receiving a GET message, will issue a GET-RESPONSE message to the Network Monitor Engine with either the information requested or an error indication as to why the request cannot be processed.

The SNMP check supports SNMP v1 and SNMP v2c protocols, and requires the following parameters:

  • Host - Hostname or IP address of the server/device to monitor;
  • Port - UDP port used for SNMP on the target machine/device. Default port is 161;
  • Community - The SNMP community string; Default: 'public';
  • Protocol - Indicates how the SNMP client should communica
    • te with the remote SNMP agent. If you choose 'Automatic', the SNMP agents on both sites will negotiate and use the preferred protocol. Choose 'SNMPv1' to force the agents to use SNMP version 1; choose 'SNMP v2c' to force the agents to use SNMP version 2c;
  • OID (Numeric/Symbolic) - The Object ID; the OID is a long numeric tag or a symbolic (friendly) name, used to distinguish each variable uniquely in the MIB and in SNMP messages. If you use the numeric tag format, the OID can be prefixed by a '.'. This is optional. For example: .1.3.6.1.2.1.1.5.0 or 1.3.6.1.2.1.1.5.0. riendly names are names like: system.sysName.0, or interfaces.ifTable.ifEntry.ifOperStatus.1. Select a symbolic OID from a MIB file… - Use this button to select an alpha-numeric OID from a MIB file. You can use virtually any 3rd-party MIB file;
  • OID Data Type - The OID Data type. The following type are valid data types: Bit Stream, Counter, Integer, IP address, Object Identifier, Opaque String, String, Time Ticks and Unsigned Integer;
  • OID Data must be - Choose the condition: Equal To, Not Equal To, Less Than, Less or Equal To, Greater Than, Greater or Equal To. This condition is used to compare the actual SNMP value against the 'IOD Data Value';
  • OID Data Value - OID value that will be compared against the actual OID value, using the 'OID Data must be' operand;
  • AND / OR - To extend the condition, use AND or OR operator. When selecting AND or OR, you must specify an additional condition (Equal To, etc.) and OID Data Value.

Introduction to SNMP

[NOTE: This article is copyrighted, and used with permission of DPS Telecom. For more articles and product documentation of DPS Telecom, click here.]

Since its creation in 1988 as a short-term solution to manage elements in the growing Internet and other attached networks, SNMP has achieved widespread acceptance. SNMP was derived from its predecessor SGMP (Simple Gateway Management Protocol) and was intended to be replaced by a solution based on the CMIS/CMIP (Common Management Information Service/Protocol) architecture. This long-term solution, however, never received the widespread acceptance of SNMP.

SNMP is based on the manager/agent model consisting of a manager, an agent, a database of management information, managed objects and the network protocol. The manager provides the interface between the human network manager and the management system. The agent provides the interface between the manager and the physical device(s) being managed.

The manager and agent use a Management Information Base (MIB) and a relatively small set of commands to exchange information. The MIB is organized in a tree structure with individual variables, such as point status or description, being represented as leaves on the branches. A long numeric tag or object identifier (OID) is used to distinguish each variable uniquely in the MIB and in SNMP messages.

SNMP uses five basic messages (GET, GET-NEXT, GET-RESPONSE, SET, and TRAP) to communicate between the manager and the agent. The GET and GET-NEXT messages allow the manager to request information for a specific variable. The agent, upon receiving a GET or GET-NEXT message, will issue a GET-RESPONSE message to the manager with either the information requested or an error indication as to why the request cannot be processed. A SET message allows the manager to request a change be made to the value of a specific variable in the case of an alarm remote that will operate a relay. The agent will then respond with a GET-RESPONSE message indicating the change has been made or an error indication as to why the change cannot be made. The TRAP message allows the agent to spontaneously inform the manager of an ‘important’ event.

As you can see, most of the messages (GET, GET-NEXT, and SET) are only issued by the SNMP manager. Because the TRAP message is the only message capable of being initiated by an agent, it is the message used by DPS Remote Telemetry Units (RTUs) to report alarms. This notifies the SNMP manager as soon as an alarm condition occurs, instead of waiting for the SNMP manager to ask.

The small number of commands used is only one of the reasons SNMP is "simple." The other simplifying factor is its reliance on an unsupervised or connectionless communication link. This simplicity has led directly to its widespread use, specifically in the Internet Network Management Framework. Within this framework, it is considered ‘robust’ because of the independence of the managers from the agents, e.g. if an agent fails, the manager will continue to function, or vice versa. The unsupervised communication link does however create some interesting issues for telemetry monitoring we will discuss more thoroughly in a later issue of our tutorial.

Each SNMP element manages specific objects with each object having specific characteristics. Each object / characteristic has a unique object identifier (OID) consisting of numbers separated by decimal points (i.e., 1.3.6.1.4.1.2682.1). These object identifiers naturally form a tree as shown in the picture below. The MIB associates each OID with a readable label (i.e., dpsRTUAState) and various other parameters related to the object. The MIB then serves as a data dictionary or code book that is used to assemble and interpret SNMP messages.

When an SNMP manager wants to know the value of an object / characteristic, such as the state of an alarm point, the system name, or the element uptime, it will assemble a GET packet that includes the OID for each object / characteristic of interest. The element receives the request and looks up each OID in its code book (MIB). If the OID is found (the object is managed by the element), a response packet is assembled and sent with the current value of the object / characteristic included. If the OID is not found, a special error response is sent that identifies the unmanaged object.

When an element sends a TRAP packet, it can include OID and value information (bindings) to clarify the event. DPS remote units send a comprehensive set of bindings with each TRAP to maintain traditional telemetry event visibility. Well-designed SNMP managers can use the bindings to correlate and manage the events. SNMP managers will also generally display the readable labels to facilitate user understanding and decision-making.

SNMP is packet oriented with the following SNMP v1 packets (Protocol Data Units or PDUs) used to communicate:

Get
GetNext
Set
Trap

The manager sends a Get or GetNext to read a variable or variables and the agent's response contains the requested information if managed. The manager sends a Set to change a variable or variables and the agent's response confirms the change if allowed. The agent sends a Trap when a specific event occurs.

The picture below shows the packet formats. Each variable binding contains an identifier, a type and a value (if a Set or response). The agent checks each identifier against its MIB to determine whether the object is managed and changeable (if processing a Set). The manager uses its MIB to display the readable name of the variable and sometimes interpret its value.

We continue to examine the Simple Network Management Protocol (SNMP) focusing specifically on the layered communication model used to exchange information. An SNMP message is not sent by itself. It is wrapped in the User Datagram Protocol (UDP), which in turn is wrapped in the Internet Protocol (IP). These are commonly referred to as layers and are based on a four-layer model developed by the Department of Defense (you may recall the DoD origins of the Internet).

SNMP resides in what is called the Application layer, UDP resides in the Transport layer and IP resides in the Internet layer (somewhat obvious). The fourth layer is the Network Interface layer where the assembled packet is actually interfaced to some kind of transport media (i.e., twisted pair copper, RG58 co-axial or fiber). While this multi-layer model may seem a bit confusing, it effectively isolates the tasks of communication and ultimately assists in designing and implementing a network. To illustrate the function of this layered model, let's look at a single SNMP GET request from the agent's perspective. The SNMP manager wants to know what the Agent's System Name is and prepares a GET message for the appropriate OID. It then passes the message to the UDP layer. The UDP layer adds a data block that identifies the manager port to which the response packet should be sent and the port on which it expects the SNMP agent to be listening for messages. The packet thus formed is then passed to the IP layer. Here a data block containing the IP and Media Access addresses of the manager and the agent is added before the entire assembled packet gets passed to the Network Interface layer. The Network Interface layer verifies media access and availability and places the packet on the media for transport.

After working its way across bridges and through routers (the modern equivalent of over the rivers and through the woods) based on the IP information, the packet finally arrives at the agent. Here it passes through the same four layers in exactly the opposite order as it did at the manager. First, it is pulled off the media by the Network Interface layer. After confirming that the packet is intact and valid, the Network Interface layer simply passes it to the IP layer. The IP layer verifies the Media Access and IP address and passes it on to the UDP layer where the target port is checked for connected applications. If an application is listening at the target port, the packet is passed to the Application layer. If the listening application is the SNMP agent, the GET request is processed as we have discussed in previous articles. The agent response then follows the identical path in reverse to reach the manager.

SNMP get

Understanding this layered model makes it easier to troubleshoot communication problems. When there is a problem, you can simply trace it down, out one end, into, and up the other. LAN/WAN link and activity status indicators provide some visibility to the Network Interface layer. ICMP echo requests and responses (Pings) provide some information regarding the proper functioning of the IP layer. SNMP processing indicators can be used to verify the passage of the packet through the UDP layer and the functioning of the Application layer. Each step can be verified independently until all steps are working correctly for end-to-end communication.